FAQs

You asked. We answered.

  • Try It On Again is a modern consignment resale service designed to make selling your gently loved fashion effortless. We handle the heavy lifting - from pickup and photography to listing and shipping - so you can declutter with ease and earn back value on items you no longer wear. Rooted in trust and sustainability, our process is hands-off for you and welcoming to all, whether you're clearing closet space or passing along pieces with purpose.

  • Try It On Again is a great fit if you’re looking for a simple, trustworthy way to pass along fashion you no longer wear. You might love our service if you:

    • Want a hands-off experience: We take care of pickup, photography, and listings so you don’t have to lift a finger.

    • Are ready to declutter: Whether it’s everyday pieces or designer finds, we help you clear space and earn back value.

    • Care about sustainability: Reselling keeps clothing in circulation and out of landfills—good for your closet and the planet.

    • Prefer flexibility over fuss: No need to sort, price, or ship. We handle the details so you can focus on what’s next.

    • Believe in giving back: Unsold items can be donated through us, making it easy to share what you no longer need.

  • We make resale refreshingly simple. Our hands‑off service is designed to take the work off your plate while giving your items their best chance to shine. Every client receives:

    • A free phone consultation to understand your goals and walk you through the process

    • Clear guidelines to help you prepare items and maximize resale potential

    • At‑home pickup, so you never have to pack or drop off a thing

    • Straightforward pricing with transparent expectations

    • Professional photography, listing, storage, and shipping, all handled by us

    • Multi‑platform listings to reach the widest and most relevant audience

    • Donation services for items that fall below our resale threshold or don’t sell over time

    Our goal is to make the experience seamless, thoughtful, and genuinely helpful—so you can enjoy the refresh without the hassle.

    For a step-by-step look, see How It Works.

  • Try It On Again keeps things simple and fair:

    • Pick-up Fee (Houston clients): $10 for homes within the 610 Loop, $15 for those outside.

    • Consignment Split: We operate on a straightforward 50/50 split.

  • We accept a wide range of clothing and accessories for women, men, and children—including shoes, hats, jewelry, and bags. To keep our process simple and sustainable, all items must have an initial resale value of $35 or more. Pieces that do not meet this threshold, or that prove unlikely to sell over time, will be donated at our discretion to one of our local charity partners.

    While we love highlighting standout pieces and elevated brands, our model is intentionally inclusive and designed to make thoughtful resale accessible to all. Items in excellent condition with strong resale appeal may be featured on our Instagram and offered directly to our community, while others are thoughtfully matched with third‑party platforms where they’re most likely to shine.

    If you’re sorting through your closet and unsure what qualifies, we’re happy to guide you. Just keep in mind that once items are in our possession, we make all listing and donation decisions, and we do not check in on a per‑item basis. If you prefer to keep certain pieces out of donation consideration, please hold those back during collection. We’re here to make the process simple, supportive, and generous.

  • Items are listed in the condition we receive them, and their condition directly affects their resale price. To give your pieces the best chance to shine, we recommend laundering, ironing, or dry cleaning before collection. We do accept items with small flaws—such as missing buttons, minor tears, or light stains—but please note that these will impact the listing price. All items must have an initial resale value of $35 or more; pieces that do not meet this threshold will be donated at our discretion.

    Preparing your items thoughtfully helps us price them accurately and ensures they’re presented in their best light.

  • After an initial phone consultation, we will schedule a time to collect your items. During this time, you have to option to meet with our team in person for a more personalized experience, or you can choose the convenience of a porch-pick up, allowing us to collect your items without needing you to be present. We aim to make the collection process as flexible and accommodating as possible for you.

  • Once we’ve picked up your items, we begin a thoughtful intake process where each piece is reviewed for condition and resale potential. Items expected to sell for $35 or more are prepared for listing; anything below that threshold is donated to a local charity. From there, we handle everything—photography, pricing, and posting across multiple resale platforms—to help your items reach the right buyers. You can expect your sellable pieces to go live within about a month, and we’ll continue marketing them with care until they find their next home

  • We price items in alignment with the market and gradually reduce prices over time to stay competitive while still aiming for top dollar. If an item’s price drops too low or it has been listed for over a year, it will be donated to one of our local charity partners.

  • Hooray! Payouts for sold items are issued monthly, keeping your earnings consistent and easy to track.

  • We’re honored to support several organizations doing meaningful work in our community, including Dress for Success, The Children’s Assessment Center, Goodwill, and The Salvation Army. These partners help ensure that gently used women’s, men’s, and children’s clothing and accessories make a real impact in the lives of others.

    If you know of another local nonprofit that could benefit from thoughtfully donated items, we’d love to hear from you. Community insight helps us give generously and wisely.

  • You can shop with us in two ways! For featured pieces on Instagram, simply comment or DM us to coordinate purchase—these items are available directly through our community.

    To explore our full inventory, visit the third-party platforms linked in our Instagram bio and Shop page. Each listing includes details and purchasing options to make the process seamless.

    Prefer email? Reach out anytime at hello@tryitonagain.com and we’ll help you find what you’re looking for.

  • Please note that all sales are final. We encourage you to review all photos and descriptions closely on our Instagram or third-party Shop pages to ensure you are completely satisfied with the condition and details of an item before making a purchase.

    If you have questions or require further measurements or information, please don’t hesitate to reach out via DM or email. Your understanding is appreciated!

  • Yes! We ship nationwide. Shipping costs will vary on location, but you can typically expect to add $10 to the purchase price (or more if shipping internationally). If you’re local to Houston and want to avoid shipping costs, DM or email us to coordinate a pick-up.

  • Orders are typically processed within 3-5 business days, and shipping times vary based on your location. If you need an item in a hurry, please DM or email us to coordinate expedited shipping.

  • We accept PayPal, Venmo, and Zelle. To claim an item on Instagram, comment “Mine” and DM your payment info within one hour. For purchases on our third-party platforms (linked in our bio), simply check out through the site.

  • Our inventory is updated regularly, so be sure to check back often! Follow us on Instagram at @tryitonagain_ and turn on our post notifications so you never miss out on snagging a great piece!